The Wild Botanica
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PA, United States
Store Hours: We are based in Brockway, Pennsylvania, and we ship nationwide (USA). Our soap studio is located in a residential space, and we do not have a storefront or physical shop at this time for the general public to visit. We are currently an e-commerce based shop and our handmade soap is available to purchase at various retail stockist locations throughout the PA Wilds (check our website, www.thewildbotanica.com for a list of updated locations). Contact our stockist locations for their store hours and availibility of stock. Our artisan soaps are exclusively available at vetted stockist locations throughout the Pennsylvania Wilds. We encourage our customers to visit these small businesses and organizations to smell our soaps in person and support the local economy! Our list of stockist locations at various vetted, local retailers and businesses is growing throughout the PA Wilds. We would love the pleasure of adding you to it! We are currently accepting limited consignment and wholesale contracts from local businesses in the PA Wilds that align with our mission. Contact us if you’d like to purchase our products at wholesale or arrange a consignment agreement to carry them in your retail store.
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Our Story

"Self-care never felt so selfless."

Who we are: A local, woman-owned, small, soapmaking business called The Wild Botanica.

What we make: Artisan soap inspired by the flora, fauna, and wild folks of the Pennsylvania Wilds. We use sustainably sourced plant-based oils and butters, natural colorants like activated charcoal and clays from the earth, and scent our soaps with essential oils and fragrant oil blends.

Where we’re located: Our small-batch, cold-process, rustic soaps are handcrafted in the rolling foothills of the Appalachian Mountains, in the quaint, rural town of Brockway, Pennsylvania. We directly sell our products on our website, on Etsy, and on the Pa Wilds Marketplace. Additionally, we sell our products at various vetted, local retailers and businesses that align with our mission and values. Our list of stockist locations is growing throughout the PA Wilds, and we would love the pleasure of adding you to it! Contact us for consignment or wholesale.

What we want: Since its inception, The Wild Botanica’s mission has been to inspire people to connect to nature through self-care and conservation in a way that ritualizes the cleansing experience with soap and bath products handmade with natural and sustainable ingredients sourced from local and global communities.

Read more about The Wild Botanica and our original “Oh Deer” soap series in our first blog post. Check out our mission statement, core values, and learn more about our founder, Rebecca Patton on our about page.

Our Mission:
Our Mission is to inspire people to connect to nature through self-care and conservation.
Our Motto is self-care never felt so selfless.
Our Philosophy is that if you take care of nature, it will take care of you.
Our Promise is to always try to do better for our customers and for our environment.

Our Core Values:
Our handmade bath products provide cleansing utility.
Our handmade bath products provide a ritualized connection to nature.
Our handmade bath products support the conservation of nature.

Our Founder:
Meet the Wild Botanica’s founder, Rebecca. She’s a nature-lover, soapmaker, and an entrepreneur. She has an educational background in film, writing, and teaching. She’s also a mother and wife. Her truest identity and duty is tied to creating, educating, and supporting her family while enjoying rural life in Pennsylvania. Rebecca takes pleasure in ritualizing the little everyday life experiences like taking a bath with her handcrafted soaps, picking seasonal berries for pies, sitting on her front porch with a cup of coffee, and listening to the birds sing. Enjoying these small things and more enable her to feel intrinsically connected to and in alignment with the veneration of nature.

Connect With The Wild Botanica: Follow us @shopthewildbotanica on Instagram & @thewildbotanica on Facebook and everywhere else! Engage with The Wild Botanica and share how you connect to and conserve nature in the PA Wilds and beyond by using hashtags #TheWildBotanica, #CleanseConnectConserve, #SelfCareNeverFeltSoSelfless, & #HandmadeSoapForYourWholeHerd and tagging us to be featured! Read more... Read less
Policies & Help
Contact

Shipping Policy

 

PRODUCT LOST OR DAMAGED IN SHIPMENT:

If a product goes missing, is lost and doesn’t arrive, or arrives damaged from shipment, please first contact the USPS to file a domestic claim immediately. Then, you should also send us an email at shop@thewildbotanica.com and write “Product Missing/Lost/Damaged In Shipment” in the subject line to keep us in the loop. Please attach photos of the damaged product if applicable and a brief note describing the situation. After we have a chance to review your concerns and verify the domestic claim on file with the USPS, we will respond. However, USPS Accounting Services reserves the right to determine whether to pay a claim in full or in part, or to deny a claim. You must file a claim no later than 60 days after the mailing date per USPS website.

EXCHANGES (IF APPLICABLE):

We ONLY replace products if they are defective or damaged due to OUR error. If you need to exchange it for the same item, send us an email at shop@thewildbotanica.com and in the subject line write “Exchange Defective Product.” Please attach photos of the defective item and a brief description of your concerns to convey that we were at fault. You may need to return the product to us, at your expense, or we may agree to ship you a replacement product free of charge. We will notify you with directions on how to proceed. Requests for exchanges, due to our error, must be made within 30 days of purchase.

RETURN SHIPPING OF DAMAGED GOODS/EXCHANGES:

If you receive approval and directions from us to return a product, you can proceed to mail your product to: The Wild Botanica, 72 Lundblad Drive, Brockway, PA 15824, United States. Once we receive and inspect your returned item, we will send you an email to verify that we have received the defective product and whether we can issue an exchange or not. Shipping costs will be the customer’s responsibility unless otherwise stated. Shipping costs are non-refundable.

The time it takes for an exchanged product to arrive depends on many factors including: in-stock availability, processing and production time, where you live, shipment delays regarding weather, and USPS factors including but not limited to weather, COVID-19 impact, and/or supply-chain issues.

If you are exchanging defective or damaged products due to our error that total $50 or more, please consider purchasing insurance and using trackable shipping services. Unfortunately, we cannot guarantee that we will receive your returned items for an exchange. It’s worth it to have insurance in place for peace of mind.

ONLINE ORDER PROCESSING & SHIPPING:

Please allow 2-3 business days for processing online orders. This excludes weekends and/or major US holidays. We currently only offer domestic shipping at this time. USPS Priority Mail® service includes tracking and delivery in 1-3 business days.

SHIPPING COSTS:

Our current (as of 1/01/2023) USPS Priority Mail Flat Rates:

  • Small flat rate box: 1-3 4.5-5oz soaps for $9.00* **
  • Medium flat rate box: 4-48 4.5-5oz soaps for $15.00* **
  • Large flat rate box: 49+ 4.5-5oz soaps for $19.95* **

*Packages up to 70 lbs.

*The customer will pay any potential surprise shipping fees or expenses incurred, such as duties and taxes.

LOCAL PICKUP:

Local pickup is unavailible at this time.

LOCAL DELIVERY COVERAGE:

At this time, we only offer local delivery to wholesale and consignment customers within a 60 minute/1 hr radius of our location. Delivery fees are variable and charged at our discretion.

CANCELLATIONS:

In the occurance that an online customer is in need of an order edit or order cancellation, The Wild Botanica must be contacted within 24 hours after the order is placed AND before we pack and ship the order. We are happy to help with order modifications.

POTENTIAL SERVICE INTERUPTIONS AND/OR DELAYS:

Orders may take longer to arrive due to variables outside of our control. We will review situations case-by-case and will do our best to satisfy our customers.

This policy is subject to change without notice.

Please view the most updated policy at www.thewildbotanica.com.

Refund Policy

RETURNS:

At this time, all sales are final. Due to the nature of personal care products like soap or other bath products, The Wild Botanica cannot accept returns or issue refunds of opened OR unopened items for hygienic reasons.

This policy is subject to change without notice.

Please view the most updated policy at www.thewildbotanica.com.

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