The Wild Botanica T-Shirt
- Ships to USA Only
- Flat Rate Ship to USA
Shipping Policy
PRODUCT LOST OR DAMAGED IN SHIPMENT:
If a product goes missing, is lost and doesn’t arrive, or arrives damaged from shipment, please first contact the USPS to file a domestic claim immediately. Then, you should also send us an email at shop@thewildbotanica.com and write “Product Missing/Lost/Damaged In Shipment” in the subject line to keep us in the loop. Please attach photos of the damaged product if applicable and a brief note describing the situation. After we have a chance to review your concerns and verify the domestic claim on file with the USPS, we will respond. However, USPS Accounting Services reserves the right to determine whether to pay a claim in full or in part, or to deny a claim. You must file a claim no later than 60 days after the mailing date per USPS website.
EXCHANGES (IF APPLICABLE):
We ONLY replace products if they are defective or damaged due to OUR error. If you need to exchange it for the same item, send us an email at shop@thewildbotanica.com and in the subject line write “Exchange Defective Product.” Please attach photos of the defective item and a brief description of your concerns to convey that we were at fault. You may need to return the product to us, at your expense, or we may agree to ship you a replacement product free of charge. We will notify you with directions on how to proceed. Requests for exchanges, due to our error, must be made within 30 days of purchase.
RETURN SHIPPING OF DAMAGED GOODS/EXCHANGES:
If you receive approval and directions from us to return a product, you can proceed to mail your product to: The Wild Botanica, 72 Lundblad Drive, Brockway, PA 15824, United States. Once we receive and inspect your returned item, we will send you an email to verify that we have received the defective product and whether we can issue an exchange or not. Shipping costs will be the customer’s responsibility unless otherwise stated. Shipping costs are non-refundable.
The time it takes for an exchanged product to arrive depends on many factors including: in-stock availability, processing and production time, where you live, shipment delays regarding weather, and USPS factors including but not limited to weather, COVID-19 impact, and/or supply-chain issues.
If you are exchanging defective or damaged products due to our error that total $50 or more, please consider purchasing insurance and using trackable shipping services. Unfortunately, we cannot guarantee that we will receive your returned items for an exchange. It’s worth it to have insurance in place for peace of mind.
ONLINE ORDER PROCESSING & SHIPPING:
Please allow 2-3 business days for processing online orders. This excludes weekends and/or major US holidays. We currently only offer domestic shipping at this time. USPS Priority Mail® service includes tracking and delivery in 1-3 business days.
SHIPPING COSTS:
Our current (as of 1/01/2023) USPS Priority Mail Flat Rates:
- Small flat rate box: 1-3 4.5-5oz soaps for $9.00* **
- Medium flat rate box: 4-48 4.5-5oz soaps for $15.00* **
- Large flat rate box: 49+ 4.5-5oz soaps for $19.95* **
*Packages up to 70 lbs.
*The customer will pay any potential surprise shipping fees or expenses incurred, such as duties and taxes.
LOCAL PICKUP:
Local pickup is unavailible at this time.LOCAL DELIVERY COVERAGE:
At this time, we only offer local delivery to wholesale and consignment customers within a 60 minute/1 hr radius of our location. Delivery fees are variable and charged at our discretion.
CANCELLATIONS:
In the occurance that an online customer is in need of an order edit or order cancellation, The Wild Botanica must be contacted within 24 hours after the order is placed AND before we pack and ship the order. We are happy to help with order modifications.
POTENTIAL SERVICE INTERUPTIONS AND/OR DELAYS:
Orders may take longer to arrive due to variables outside of our control. We will review situations case-by-case and will do our best to satisfy our customers.
This policy is subject to change without notice.
Please view the most updated policy at www.thewildbotanica.com.
Refund Policy
RETURNS:
At this time, all sales are final. Due to the nature of personal care products like soap or other bath products, The Wild Botanica cannot accept returns or issue refunds of opened OR unopened items for hygienic reasons.
This policy is subject to change without notice.
Please view the most updated policy at www.thewildbotanica.com.
The Wild Botanica 100% Cotton T-Shirt Branded Merchandise With Logo.
Style | Casual |
---|---|
Package Type | Each |
Color | Black |
Country of Manufacture | United States |
Country Assembled In | United States |
State | Pennsylvania |
Brand | The Wild Botanica |
Shipping Policy
PRODUCT LOST OR DAMAGED IN SHIPMENT:
If a product goes missing, is lost and doesn’t arrive, or arrives damaged from shipment, please first contact the USPS to file a domestic claim immediately. Then, you should also send us an email at shop@thewildbotanica.com and write “Product Missing/Lost/Damaged In Shipment” in the subject line to keep us in the loop. Please attach photos of the damaged product if applicable and a brief note describing the situation. After we have a chance to review your concerns and verify the domestic claim on file with the USPS, we will respond. However, USPS Accounting Services reserves the right to determine whether to pay a claim in full or in part, or to deny a claim. You must file a claim no later than 60 days after the mailing date per USPS website.
EXCHANGES (IF APPLICABLE):
We ONLY replace products if they are defective or damaged due to OUR error. If you need to exchange it for the same item, send us an email at shop@thewildbotanica.com and in the subject line write “Exchange Defective Product.” Please attach photos of the defective item and a brief description of your concerns to convey that we were at fault. You may need to return the product to us, at your expense, or we may agree to ship you a replacement product free of charge. We will notify you with directions on how to proceed. Requests for exchanges, due to our error, must be made within 30 days of purchase.
RETURN SHIPPING OF DAMAGED GOODS/EXCHANGES:
If you receive approval and directions from us to return a product, you can proceed to mail your product to: The Wild Botanica, 72 Lundblad Drive, Brockway, PA 15824, United States. Once we receive and inspect your returned item, we will send you an email to verify that we have received the defective product and whether we can issue an exchange or not. Shipping costs will be the customer’s responsibility unless otherwise stated. Shipping costs are non-refundable.
The time it takes for an exchanged product to arrive depends on many factors including: in-stock availability, processing and production time, where you live, shipment delays regarding weather, and USPS factors including but not limited to weather, COVID-19 impact, and/or supply-chain issues.
If you are exchanging defective or damaged products due to our error that total $50 or more, please consider purchasing insurance and using trackable shipping services. Unfortunately, we cannot guarantee that we will receive your returned items for an exchange. It’s worth it to have insurance in place for peace of mind.
ONLINE ORDER PROCESSING & SHIPPING:
Please allow 2-3 business days for processing online orders. This excludes weekends and/or major US holidays. We currently only offer domestic shipping at this time. USPS Priority Mail® service includes tracking and delivery in 1-3 business days.
SHIPPING COSTS:
Our current (as of 1/01/2023) USPS Priority Mail Flat Rates:
- Small flat rate box: 1-3 4.5-5oz soaps for $9.00* **
- Medium flat rate box: 4-48 4.5-5oz soaps for $15.00* **
- Large flat rate box: 49+ 4.5-5oz soaps for $19.95* **
*Packages up to 70 lbs.
*The customer will pay any potential surprise shipping fees or expenses incurred, such as duties and taxes.
LOCAL PICKUP:
Local pickup is unavailible at this time.LOCAL DELIVERY COVERAGE:
At this time, we only offer local delivery to wholesale and consignment customers within a 60 minute/1 hr radius of our location. Delivery fees are variable and charged at our discretion.
CANCELLATIONS:
In the occurance that an online customer is in need of an order edit or order cancellation, The Wild Botanica must be contacted within 24 hours after the order is placed AND before we pack and ship the order. We are happy to help with order modifications.
POTENTIAL SERVICE INTERUPTIONS AND/OR DELAYS:
Orders may take longer to arrive due to variables outside of our control. We will review situations case-by-case and will do our best to satisfy our customers.
This policy is subject to change without notice.
Please view the most updated policy at www.thewildbotanica.com.
Refund Policy
RETURNS:
At this time, all sales are final. Due to the nature of personal care products like soap or other bath products, The Wild Botanica cannot accept returns or issue refunds of opened OR unopened items for hygienic reasons.
This policy is subject to change without notice.
Please view the most updated policy at www.thewildbotanica.com.